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Shipping
 
We offer the following shipping options:

Ground  (FedEx, UPS, DHL)

Free for all laptops.
All other items will be billed as req'd.
We will choose carrier based on order shipping information. 

FedEx Next Day - Standard

$45.00 and up. Call for more information.

Payment Methods
 
You can purchase items online by adding the items to your shopping cart. We accept Mastercard, Visa, Discover, and American Express for online orders.

 
You may also call toll free 1-888-96-TOUGH or 1-414-290-0585 to make an order over the phone.

 
  

Terms and Conditions

TKK Electronics will not ship orders outside of the United States.

Customer agrees to all terms and conditions listed on this page by agreeing to purchase from TKK Electronics.

Prepaid. You can send funds via bank transfer. Please inquire about bank transfer information by calling us directly at 414-290-0585. We will not respond to emails requesting this information.

Credit Cards. TKK Electronics accepts USA issued credit cards only, Visa, MasterCard, American Express and Discover.

All credit card orders will be shipped to the "bill to" address or "alternate ship to" address that is on record with the issuing credit card bank. We will not ship to a 3rd party address or PO Box.

In order to protect the interests of our customers, all orders must obtain pre-approval with an acceptable method of payment, as established by our Credit & Fraud Department. Additional verification of information may be required prior to the acceptance of any order.

Fraud Reporting. TKK Electronics reports all fraudulent order attempts to the FBI and the local Police Department(s). TKK Electronics will testify against any parties attempting to place a fraudulent order.

Some states require us to charge sales tax. You will be informed if sales tax will be charged on your order

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, TKK Electronics shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. TKK Electronics shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, TKK Electronics shall immediately issue a credit to your credit card account in the amount of the incorrect price.

TKK Electronics shall have the right to refuse or cancel any orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, TKK Electronics shall immediately issue a credit to your credit card account in the amount of the incorrect price.

TKK Electronics is not responsible for misprints or mistakes in specifications posted on our site. Please, check the manufacturer's website for the latest information.

If any action is commenced for the collection of the amount due or to enforce the "terms and conditions of sales", the buyer must pay attorney's fees and any other costs associated with the aforementioned action.

The sale shall be governed by and enforced in accordance with the laws of the State of Wisconsin.

Privacy Policy

We keep your personal information private and secure. When you make a purchase from TKK Electronics, you provide your name, email address, credit card information (if you decide to use a credit card,) address, and phone number. Your name and email address will be used only for the purpose of responding to your inquiries, processing your orders and for future sales literature and/or promotions by TKK Electronics.

We never share customer information with any company or organization.

Other sites accessible through our web site have their own privacy policies and data collection practices. Please consult each site's privacy policy. TKK Electronics is not responsible for the actions of third parties. TKK Electronics fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.

Return Policy - Damaged Products

Do not accept any visibly damaged boxes from UPS or FedEx. Inform the driver that you are refusing the package because of damage. If you accept the damaged box, we are not responsible for the shipping damage and you will be bound by the policy of UPS or FedEx and will require a claim to be filed which could take 3-4 weeks to resolve at the sole discretion of the carrier.

Due to the restrictions set by the distributor, Panasonic Toughbook Computers and accessories may NOT be returned under any circumstances.

All computer defects and/or computer problems must be handled directly with Mfg.

S/H charges are non-refundable.

Returns will not be accepted by TKK Electronics without an (RMA) number and will be refused or sent back to the customer at the customer's expense.

If the customer refuses a shipment, a refund will be issued minus a 15% re-stocking fee and all shipping costs. The refund will be issued only after the refused shipment is received by TKK Electronics and is processed internally. A minimum of 4 -6 weeks is required for processing and before any refunds will be issued. No Exceptions.

Warranties

Warranty Disclaimer

TKK Electronics expressly disclaim all warranties either express or implied, including any implied warranty of merchantability or of fitness for a particular purpose. TKK Electronics shall have no liability to anyone for incidental or consequential damages or any other liability, loss or damage arising out of or related to the merchandise. All merchandise is sold "AS IS." TKK Electronics makes no warranty as to the performance of any merchandise sold. We are not responsible for system downtime, lost data, etc. This disclaimer by; TKK Electronics; in no way affects the terms of a manufacturer's warranty.

All trademarks or service marks are property of their respective owners

All products come with the full manufacturer's warranty.

Please contact the manufacturer to arrange for the warranty handling of all defective products. TKK Electronics does not provide any kind of repair services.

Questions? Call us or ask us via e-mail: sales@tkkelectronics.com